Shipping policy
Shipping Policy
Last updated: March 2026
Thank you for choosing NurtuBabe. Below you will find all the information about our shipping process for orders to the United States and Israel.
Processing Time
All orders are processed within 1–3 business days after payment confirmation (Monday–Friday, excluding public holidays). You will receive a confirmation email once your order has shipped.
Shipping Destinations
We currently ship to:
- United States – All 50 states
- Israel – All regions
Estimated Delivery Times
| Destination | Shipping Method | Estimated Time |
|---|---|---|
| United States | Standard International | 7–20 business days |
| United States | Express International | 5–10 business days |
| Israel | Standard Local | 3–7 business days |
Delivery times are estimates and not guaranteed. Delays may occur due to customs, carrier issues, or peak periods (e.g., holidays).
Shipping Costs
Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method. Free shipping may be available on qualifying orders – check our current promotions at checkout.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can track your order through the carrier’s website or via the link in your shipping confirmation email. Please allow 24–48 hours for the tracking information to update.
Customs & Import Duties (USA Orders)
International shipments to the United States may be subject to customs duties and import taxes assessed by U.S. Customs. These charges are the responsibility of the customer and are not included in our product prices or shipping fees. NurtuBabe is not responsible for customs delays or additional fees charged by your country’s customs authority.
Lost or Stolen Packages
NurtuBabe is not responsible for lost or stolen packages after the carrier has confirmed delivery. If your tracking shows “Delivered” but you haven’t received your package, please:
1. Check with neighbors and around your property.
2. Contact your local post office or carrier.
3. Reach out to us at nutrubabe@gmail.com and we will do our best to assist you.
Incorrect Address
Please double-check your shipping address before placing your order. NurtuBabe is not responsible for packages delivered to an incorrect address provided by the customer. If you notice an error in your shipping address, contact us immediately at nutrubabe@gmail.com. We will try to update it before shipment, but we cannot guarantee changes once an order is processed.
Contact Us
For shipping-related inquiries, please contact us:
Email: nutrubabe@gmail.com
Response time: Within 2 business days