Contact
A real person reads every message, and we reply within 24 hours on business days — usually sooner.
Support hours
Sunday–Friday. We're based in Israel, so replies usually land between early morning and midday Eastern Time. Weekend messages are answered first thing Sunday.
How to reach us
Use the form below — it goes straight to the founder's inbox. Include your order number and we can answer in one reply instead of three. If something arrived damaged or wrong, send a photo and we will sort it — you do not need to send it back before we do.
Where we are
NurtuBabe is a small independent shop based in Nazareth, Israel. Orders to the United States ship internationally, which is why we quote 7–20 business days rather than promising two-day delivery we cannot control.
Returns
30 days from delivery. Message us first and we will send instructions — please do not ship anything back before you hear from us. Full details are in our refund policy.
